CityZone India

Introduction

This Refund & Cancellation Policy explains the rules, conditions, and procedures related to payments, subscriptions, promotional services, and cancellations on CityZone.in.

Digital Services

            CityZone provides digital business listing,
            advertising, promotional, and subscription-based services.

            Once a package, listing, advertisement,
            or promotional service is activated or delivered,
            it may not be eligible for refund.

        

Refund Eligibility

Refund requests may be considered only in genuine technical failure or duplicate payment situations.
Refund approval is subject to verification by the CityZone team.
CityZone reserves the right to reject refund requests that violate platform policies or appear suspicious.

Non-Refundable Cases

Activated listing or promotional packages.
Completed advertising or featured services.
User dissatisfaction without technical issue.
Violation of platform Terms & Conditions.
Suspension caused due to spam, fraud, or policy violations.

Duplicate Payments

In case of accidental duplicate payment, users may contact official support with transaction details.

Verified duplicate transactions may be refunded within a reasonable processing period.

Refund Processing Time

Approved refunds may take several business days depending on payment gateway, banking system, and transaction verification procedures.

Cancellation Policy

Users may discontinue use of the platform at any time.

However, cancellation of active digital services does not automatically guarantee refund eligibility.

Fraudulent Activity

CityZone reserves the right to suspend accounts, reject refunds, or terminate services if any fraudulent, abusive, fake, misleading, or suspicious activity is detected.

Contact Support

For refund or cancellation related support, users may contact:

Email: helpdesk@cityzone.in
Website: www.cityzone.in

Refund & Cancellation Policy